Job Description

£8.21-£9

JOB TITLE –             RETURNS ADMIN CLERK

DEPARTMENT / SECTION – OFFICE /WAREHOUSE

MAIN JOB RESPONSIBILITIES

Dealing with returns weight vary up to 20 kilos back into the warehouse, checking the goods and advising the customers if they require this to be booked back to stock or to re- ship the goods, raising billing paperwork for all returns back to us.

Raising all necessary Good inwards paperwork for deliveries into the warehouse

Liaising with operations ensuring all deliveries are booked correctly and in time.

Taking photos for stock for customers and emailing if required and ensuring

General admin

Helping and supporting others within the dept

KEY RESULTS AREAS

This position will be monitored on the following key results areas

• Time management of daily responsibilities.
• Time keeping (hours 9.00-17.30).
• Ability to manage a wide range of client return requests.
• Handling All Queries Raised
• Ability to Work under pressure
• Team Working Skills
• Good Organisational Skills

Job Description

Job Description

Inspection Technician

Our Berkshire based client seeks a Camera Inspection Technician with the following must have skills and experience:

Key skills and attributes required:

• Attention to detail is crucial
• Must be a quick learner with the ability to be flexible
• You need to be comfortable working in a fast-paced environment
• You will be a self-starter with the ability to manage your day to day workload
• An interest in, and knowledge of cameras and photography would be an advantage

Role and Responsibilities:

You will be part of a team responsible for the testing, cleaning and processing of products to be uploaded to the website ready for sale. You will be required to work accurately and quickly within a team to meet the demands of the business.

The Inspection team is comprised of multiple stages of which you will be part of. You will be trained in all areas of the process, to enable you to fill any area of the process as required.

The inspection process comprises of:

• Receiving and unpacking products sold to us
• Testing cameras for faults and discrepancies
• Cleaning external and internal of products
• Booking products onto the system ready for photographing
• Photographing and uploading products ready for sale

Candidates must have excellent communication skills and be eligible to live and work in the UK without any restrictions.

Please contact Mike Steel on 01494 211006 or mike.steel@trsgroup.co.uk for further details.

Job Description

Bid Management Specialist required (Remote working).

Our Berkshire based client seeks an experienced Bid Management Specialist with the following must have skills and experience:

Minimum of 3 years of commercial experience in a Bid Management role.

This role will focus on working with functional teams across the organisation to ensure timely availability and access to the most up to date information to support the creation of compelling proposals for our customers. The role will also be required to embrace digital and innovative ways of presenting proposals.

This is a great opportunity for a digitally and technically savvy, strong networker with a good grammatical command of English who can work to tight deadlines.

The Bid Management Specialist will play a key role in supporting the sales teams to help prepare customer proposals.

Responsibilities:

• Establishing and maintaining strong relationships across all functions required to contribute content to customer responses and proposals
• Creating and updating links to all relevant content
• Building a library of reusable content from previous bids
• Creating and populating response templates
• Establishing innovative ways of presenting proposals to customers

Skills:

• Strong interpersonal skills
• Good grammatical English
• Digitally savvy
• Technical awareness
• Project coordination

Candidates must have excellent communication skills and be eligible to live and work in the UK without any restrictions.

Please note only candidates with all of the above will be considered for this role.

Please contact Mike Steel on 01494 211006 or mike.steel@trsgroup.co.uk for further details.

Job Description

Catering and Waiting Staff ( For events in hotels and race courses)

Slough /Windsor/Berks /Bucks areas

£7.70 – £8.50 per hour

. >Temporary Ongoing Full & Part time

> Day & PM shifts including weekend shifts

> Would suits students or if you are looking for second job

> Weekly pay

> Transport provided from Slough

We also looking for Bar staff and Kitchen porters as well.

Job Description

Job Description

Job Description

Our West Yorkshire based client seeks a 1st/2nd Line Support Engineer with the following must have skills and experience:

Essential

• Educated to “Degree level”
• Experience of Windows Server
• Experience of Windows 7/8/10
• Demonstrate Technical skills and understanding within the Microsoft, IBM and Networking environment.
• Understanding of Telecommunications services, inclusive of IP
• Basic understanding of finance and accounting processes
• Maintain and support Microsoft Systems, including Windows, MS 365 and other key applications
• Train to a level to enable you to understand system requirements for key backup, virtual and replication platforms
• Hardware support maintain and repair

Desirable

• Microsoft Qualification
• Project management skills
• Software Audits knowledge
• Database Management
• Experience of development languages
• Replication and virtualization knowledge
• Azure and Cloud services

Candidates must have excellent communication skills and be eligible to live and work in the UK without any restrictions.

Please note only candidates with all of the above will be considered for this role.

Please contact Liam Coady on 01494 211006 or liam.coady@trsgroup.co.uk for further details.

Job Description

Job Description

Technical Support Engineer required (Customer focussed, SDK, Email and SaaS Solutions).

Our Essex based client seeks an experienced Technical Support Engineer with the following must have skills and experience:

Minimum of 5 years of commercial Customer focussed Technical Support experience.

The Technical Support Engineer is accountable for first and second-line support ensuring that customer requests are resolved effectively and customers are kept fully informed of their progress.

Knowledge and require experience:

• Ensure that customer support requests are responded to in a timely fashion, meeting the relevant service levels, targets and documenting all details clearly.
• Skill sets required for the different product lines are different with the email solution being highly complex and suit someone with messaging experience.
• Analyse and clearly understand complex customer issues and identify the appropriate route for resolution within the service levels.
• May be asked to work on an on-call out of hours rota.
• Commercially minded with experience of communicating with a wide range of people, proven ability to deal effectively with customers and exceed their expectations.
• Experience of working in a customer support team, ability to work to targets and deadlines.

Technical Skills:

Have tangible evidence of significant IT skills / certification, ideally in the following areas:

• Servers: – Windows Server, Virtualisation
• Applications: – Office 365 for Business, Microsoft Exchange
• Networks: – TCP/IP, IIS,

A basic working knowledge of the following is required:-

• SQL
• Basic cyber security
• MS Azure or other Cloud Platforms, SaaS
• HTTPS, HTTP, SMTP, messaging technologies

Any knowledge of the following would be highly advantageous:-

• Linux/Unix
• Programming/scripting languages (Python, Powershell, HTML/CSS, etc)
• API’s

Candidates must have excellent communication skills and be eligible to live and work in the UK without any restrictions.

Please note only candidates with all of the above essential skills will be considered for this role.

Please contact Liam Coady on 01494 211006 or liam.coady@trsgroup.co.uk for further details.

Job Description

Our Buckinghamshire client seeks a Business Systems Analyst with the following must have skills and experience:

Essential

• Self-motivated individual, comfortable taking on self-contained projects, running with them, and seeking support where needed
• A minimum of 1 to 2 years’ experience in a similar role
• General programming and problem-solving skills
• Proven track record as a business analyst working on software development projects in a team environment
• Ability to analyse business processes and contribute towards building a more streamlined and efficient approach
• Excellent communication skills and ability to communicate with customers and employees of all levels Gather requirements, define specifications and manage project lifecycle

Desirable

• ERP/CRM & WMS systems
• Microsoft Office
• Database and reporting knowledge
• Business Intelligence reports/dashboards Experience of sharing knowledge and working in a multi-disciplinary team

Responsibilities:

• Business Systems support
• Reporting
• Detailed capture of business processes and re-engineering, where necessary, to deliver more efficient functionality
• Analyse and translate business requirements into specified systems requirements
• Identify areas of process improvement
• Provide training and references for users by writing and maintaining user documentation
• Assist in delivery of IT projects within the required parameters (scope, functionality, cost, time) Maintain confidentiality with regard to the information being processed, stored or accessed.

Candidates must have excellent communication skills and be eligible to live and work in the UK without any restrictions.

Please note only candidates with the above skills will be considered for this role.

Please contact Liam Coady on 01494 211006 or liam.coady@trsgroup.co.uk for further details.

Job Description

Part remote working B2B Copywriter (Enterprise Software and IT) required.

Our Berkshire based client seeks and experienced Copywriter with the following must have skills and experience:

Minimum of 5 years of commercial B2B Copywriting with a track record in the enterprise software and IT space.

• Track record of B2B content development, including working from detailed briefs and messaging as well as autonomous information gathering through interviews and 1:1 engagement with subject matter experts
• Experience of working within a wider marketing content team encompassing designers, developers and overall process managers
• Ability to understand and bring to life a structured content strategy to steer priorities and message focus for copy development
• Strong communicator able to interact well at all levels within the organisation and able to understand right tone and language for different customer groups
• A strong command of the English language is essential, with very good written, proofing and editing skills
• Experience of working on copy for a range of different asset types and marketing outputs

• Positive attitude and relationship building skills
• Will be required to undertake travel within UK and Europe

Please note only candidates with all of the above will be considered for this role.

Please contact Mike Steel on 01494 211006 or mike.steel@trsgroup.co.uk for further details.

Job Description

Senior Systems Administrator required.

Our London based client seeks an experienced Systems Administrator with the following must have skills and experience:

Minimum of 5 years of commercial Systems Administration experience.

Technical Skills:

• Windows Server and Desktop systems (Active Directory, Exchange Server, clustering).
• Linux system administration experience (BIND, Exim, Sendmail, LDAP, DHCP).
• Routing and Networking TCP/IP (LAN/WAN, WiFi) – Cisco.
• Infrastructure security (Firewalls, Antivirus, VPN) –Fortigate.
• IIS Web server admin.
• Apache + Tomcat.
• VMware.
• SAN storage solutions.
• Databases (SQL Server, MySQL, PostgreSQL).

Experience and Duties:

• Providing support for Windows, Linux and Networking related issues.
• Performing system and equipment installation, configuration and upgrades.
• Planning and carrying out systems and network infrastructure projects with general direction from management (server consolidation, internal systems creation and improvement).
• Data Centre maintenance and configuration.
• Installation and maintenance of operating systems on desktop and laptop computers.
• Replying support requests from internal and external customers via ticketing system.
• Sharing on-call responsibilities.

Candidate must have excellent communication skills and be eligible to live and work in the UK without any restrictions.

Please note only candidates with all of the above will be considered for this role.

Please contact Mike Steel on 01494 211006 or mike.steel@trsgroup.co.uk for further details.

Job Description

Duties Include

• Be fully conversant with the daily availability of hotel bedroom stock in order to sell rooms effectively in line with our selling strategy.
• Efficiently dealing with all incoming enquiries and reservation correspondence via email, fax etc. entering all relevant details correctly into Opera and responding in the appropriate manner within the given time span, ensuring all reservations are guaranteed and secured with appropriate backup to minimise non-arrivals.
• Meeting potential clients and assisting them with initial enquiries including hosting a show round of the hotel areas
• Conducting show rounds in a professional manner utilising the allotted time effectively to convert business.
• Actively promote all hotel revenue outlets in order to generate additional revenue for the hotel.
• Learning and building your knowledge on all the hotel’s products and services
• Attending training & completing e-learning modules to improve your skills and aid your development

Benefits

• £18,500 per year
• Full – Time Mon- Fri 9.30am -6.00pm ( occasional Sat if needed)
• At least 1 years’ experience in Reservations in the corporate hotel/conference market
• Good computer skills and experience of a large PMS system, ideally Opera/ Events 500
• Excellent written and spoken English communication skills with an eye for detail
• The confidence and ability to proactively up sell to clients to increase revenue for the hotel
• The ability to be self-motivated and work on one’s own initiative but also be a good team member
• Good time management and administrative skills
• Excellent presentation, communication and interpersonal skills with a professional manner
• Flexibility with working hours to adapt to the needs of the business in a busy office

Job Description

 Duties Include

• Providing excellent customer service experience with a smile to all our guests on arrival and departure.
• Covering Reception and assisting the Night Manager in the night auditing process.
• Maintaining the safety & security of the building and all persons on site, by being alert at all times
• Assisting with guest enquiries and resolving general complaints
• Being fully conversant with hotel products and services & assisting where required
• Covering for the Night Porter on their nights off
• Attending training & completing e-learning modules to improve your skills and aid your development

Benefits

• Up to £24k + service
• Live in £200pcm
• A minimum of 1 years’ experience in a similar role in hospitality
• Knowledge of Opera PMS
• Excellent customer care skills
• Excellent command of the English language both written and oral
• Ability to work on your own initiative
• Ability to remain calm and cope well under pressure
• A passion for hospitality and service with a smile.
• Flexibility to work any of seven nights on a rota basis as required.

Job Description

Assistant Manager Hotel & Bar

Up to £26k dependant on experience

As Assistant Manager, you will be in charge of overseeing all areas of the business and ensuring that standards are maintained, staff are fully trained, all departments are running efficiently, and budgets are adhered to.

Some of the responsibilities of an Assistant Manager are as follows:

• Reception / Reservations Front of House and Rooms
• Food & Beverage
• Coordination of Departments
• Customer Relations

Assistant Manager General Duties:

• To ensure guests receive a warm welcome and are treated to the utmost hospitality and care during their stay
• To assist the General Manager & Deputy General Manager on the day to day running of a busy hotel
• To ensure all complaints are minimized and handled professionally
• To supervise, motivate, train and recruit the team
• To coordinate hotel departments

Key Requirements:

• Previous experience in similar role – team leader / department manager
• You’re ambitious and would like to see yourself climbing the ladder within the company
• Team player
• Forward thinking
• Immaculate personal presentation
• good communication & IT skills
• Must have assistant manager experience in similar role

Benefits

• Up to £26k Basic (dependant on experience)
• Tronc £4k-£5k
• Free Staff Meals
• Live in for £95 per week inc Bills
• 48 hours per week on rota

Job Description

Full Time Position – £20k Basic + Service Charge

Your role:

• To consistently provide and maintain the highest standard of guest care and service
• To familiarise yourself with your departmental Standards of Performance and to be able to demonstrate their application
• To have a strong knowledge of all hotel facilities and assist with questions in a polite, helpful and efficient manner
• To handle any guest complaints or problems promptly and to ensure that all resolved/unresolved incidents are reported to your Head of Department
• If you are passionate about customer service and delivering impeccable service this could be the position for you
• So much more!

The Person:

• Must be smart and customer focused
• Have strong communication skills and be highly organised
• The ability to use computer systems and work under pressure is a must
• Experience in a 4/5* star luxury hotel
• Experience in a customer service focussed role is essential
• Outstanding communication & customer Service skills

Benefits:

• Wide range of training and development opportunities
• Free staff meals and parking
• Discounted food and beverage, accommodation and spa treatments
• Service charge bonus
• And much much more!

Job Description

Salary & Benefits:

Up to £30k + Dependant on experience

In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career.

Your benefits will include:

• Available Local accommodation at a discounted rate
• Discounted Food and Beverage
• Earn up to £500 for recommend a friend scheme
• Monthly recognition programme
• Free staff meals
• Discount on Spa treatments & products
• Social events
• Employee Assistance Programme

The Role

As a Duty Manager you will be the first point of contact in delivering an individual, personalised guest experience, where the focus is to delight and engage. You will work closely with all departments across the Estate to maximise hotel efficiency and communication to ensure that service delivery across the hotel runs seamlessly.

Naturally as a Duty Manager you will handle various guest situations and incidents, acting as a representative of the management team. You will also form a key part of the hotel response team to ensure all emergency situations are dealt with quickly and efficiently.

The Person

The successful candidate will have proven experience in a Hotel Duty Manager role, gained within a luxury 5* hotel or resort environment. Candidates should have previous experience dealing with a busy operational hotel and be well versed in all aspects of hotel management, law, licencing and H&S legislation.

Your grooming will be immaculate and communication skills exceptional – a fluent level of verbal and written English is essential. You will be highly organised, have excellent time management and problem-solving skills and overall be a naturally positive and inspiring individual.

Job Description

£22.000/year + Service

JOB DESCRIPTION

To ensure the smooth and efficient running of the kitchen during service, and to ensure that all food delivered meets the Sarova standard.

PROFIT

1. To ensure the proper storage, labelling and use of food supplies to prevent unnecessary spoilage and to maintain cost control.
2. To educate all demi-chefs/commis chefs in the importance of wastage and cost control.
3. To ensure that stock is rotated and controlled within their section of the kitchen
4. To report and breakages to the Head Chef/Senior Sous Chef/ Junior Sous Chef

PRODUCT

1. Ensure that dishes are prepared and cooked following the standards of the SOP Manual
2. Ensure that dishes are prepared and cooked following the standards of the HACCAP Manual
3. To be responsible for preparing the mis-en-place for the restaurant
4. To assist the Head Chef/Senior Sous Chef/Junior Sous Chef with preparation and service of Banqueting food.
5. To ensure that any guest complaints are communicated to the Head Chef.
6. Optimise food quality and guest satisfaction
7. To assist the Head Chef with ordering requirements as and when necessary
8. To share ideas with the Head Chef for future menus.
9. To ensure that all kitchen opening and closing procedures are adhered to.
10. To ensure that the kitchen is kept clean and tidy at all times.
11. To report any faults to any piece of equipment to the Head Chef
12. To ensure that the daily, weekly and monthly cleaning tasks are actioned as per the cleaning schedule.

PEOPLE

1. To train and develop the junior members of the brigade.
2. To support your colleagues at all times to ensure teamwork is maintained
3. To behave in a friendly, and hospitable manner to all guests and staff members
4. To be flexible with the kitchen rota which is designed to meet the business needs
5. To be clean and presentable at all times

PLANNING

1. To be aware of department and hotel objectives and assist the Head Chef in achieving them.

GENERAL

1. Co-operate fully with the Company in maintaining a safe & secure working environment, adhering to all relevant Security, Fire, Health & Safety & Food Safety legislation and procedures.
2. Be familiar with and ensure that the Company Disciplinary & Grievance procedures are followed at all times.
3. Participate fully in any training identified as beneficial to you and your role.
4. Undertake any other reasonable task or responsibility as required by your line manager or a member of senior management in order to meet our business needs.

Job Description

Job Summary

We are currently looking to recruit an Audio Electronics Technician either part-time or full-time.

This position involves carrying out repairs to audio electronics equipment, power amps, mixers, studio equipment, live sound. The candidate will need the ability to work in accordance with test procedures and schematic drawings and provide a detailed diagnostic and undertaking satisfactory repairs. Other duties will include: liaising with customers via phone, email and in-store enquiries, keeping tickets up to date with notes and sourcing parts in order to complete repairs. Candidates will ideally be qualified or studying to at least HNC or equivalent in electronics engineering. In addition, you will undertake work in other areas of the department. You will be expected to demonstrate initiative and possess excellent electronic and fault-finding knowledge together with communication, and organisational skills. The abilities to work proactively as an individual, effectively as part of a team and to communicate with a range of people from a variety of backgrounds is essential.

Skills and responsibilities include:

• Performing repairs on DJ, studio, power amps, digital & analogue units
• Experience with broadcasting technology
• Diagnose and repair units down to component level
• Reading schematic diagrams
• Soldering and reworking components (SMD and thru-hole)
• Using problem-solving skills to find a logical approach to testing and fault finding.
• Reverse engineering

Candidate Criteria:

• HND /HNC or degree in Electronic Engineering
• Ability to Fault Find / Reverse Engineer
• Good hand soldering skills
• Ability to repair to component level
• Experience with Digital & Analogue Processing technology

Working hours 09:00 – 17:30, Monday to Friday.