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    Hotel night Supervisor

    @ 247Recruitment Temporary
    Job Description

    Hotel Night Supervisor 

     

    Duties Include

    • Providing excellent customer service experience with a smile to all our guests on arrival and departure.
    • Covering Reception and assisting the Night Manager in the night auditing process.
    • Maintaining the safety & security of the building and all persons on site, by being alert at all times
    • Assisting with guest enquiries and resolving general complaints
    • Being fully conversant with hotel products and services & assisting where required
    • Covering for the Night Porter on their nights off
    • Attending training & completing e-learning modules to improve your skills and aid your development

     

    Benefits

    • £11 – £12 per hour
    • A minimum of 1 years’ experience in a similar role in hospitality
    • Knowledge of Opera PMS
    • Excellent customer care skills
    • Excellent command of the English language both written and oral
    • Ability to work on your own initiative
    • Ability to remain calm and cope well under pressure
    • A passion for hospitality and service with a smile.
    • Flexibility to work any of seven nights on a rota basis as required.
    Slough, UK