23 Jobs & Vacancies
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    Waiting & Bar Staff

    @ 247Recruitment
    Job Description

    Waiting Staff & Bar Staff – IMMEDIATE START!

    We are currently recruiting for waiting and bar staff to work across multiple sites in the High Wycombe and surrounding areas.

    The ideal candidates will have excellent communication skills and the ability to work in various locations that we provide staff to.

    Candidates must be well groomed, excellent communicators and prepared to go that extra mile to ensure guests receive the best experience possible.

    Full- Time / Part-Time hours available

    The successful candidates will be  well presented, have a bubbly personality and eager to deliver the best service possible

    The ideal candidates will have:
    • Previous waiting / bar / events experience but not essential as we can help with training

    • A keen interest in food and drink

    • Excellent communication skills

    • A can do attitude

    We have various hours / days available and are looking for friendly bubbly people enjoy serving the general public.

    High Wycombe, UK
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    CRM Manager

    @ TRSIT Permanent
    Job Description

    CRM Manager


    Main purpose of the job:


    • To manage BIU team operations, including BAU, backlog, task and change management (Service Management model)
    • To ensure the CRM system is used effectively to support the on-going needs of the organisation and stakeholders
    • With the Head of CRM, work collaboratively with internal stakeholders and external technical partners to provide business application support, CRM System (MS Dynamics) subject matter expertise.


    Position within the organisation:


    • This role reports directly to the Head of CRM Services
    • Line Management of Database Controller


    Skills & Experience required:


    • Demonstrable Team/Stakeholder/Partner Management in a CRM environment
    • Knowledge of MS Dynamics CRM 2016 or later: incl. forms, system views, dashboards, business workflows, surveys, marketing lists and the ability to translate this knowledge into appropriate business outcomes
    • Experience of running structured Development, Change Management projects and Operational/BAU processes in a complex environment
    • Good interpersonal, verbal and written communication skills and the ability to interact in a professional manner with a diverse group, non-managers, managers, directors, super users and third-party software providers, translating complex technical requirements into business needs where appropriate
    • Experience of development life cycle projects (Dev, UAT and Live)
    • Experience using Microsoft Visio, MS Project, Excel, Dot Digital
    • Strong people management skills, with the ability to lead, motivate and develop a team of technical experts.


    Duties & Key Responsibilities:


    Platform Management & Strategy           (40%)

    • Responsible for on-going database maintenance to ensure the platform continues to provide robust, stable and reliable support for the business including the set-up/removal of CRM user accounts/related permissions & security roles, ‘Sprint’ system updates and system maintenance.
    • Initiate and manage development work to ensure the CRM and Data platforms continue to meet the organisation’s business process needs. This will include customisation of Dynamics CRM entities, forms and workflows, integration with third party systems.
    • Maintain custom territory hub/region mappings, membership products, financial GL coding/mapping, customer service case categories, departmental case queues, auto-routing rules for customer service queries, product/organisation service SLA’s and knowledge base on CRM
    • Operational responsibility for the relationship with the clients technical partners (incl. CRM system and Data warehouse)
    • Work with the Head of CRM Services to develop longer term platform strategies to ensure the environment is right-sized and appropriate for the clients future business objectives


    Operational Management                           (30%)

    • Operational management of the BIU team, with responsibility for ensuring development projects, change management and BAU are delivered on-time and to specification.
    • Running planning and production meetings, managing priorities, longer term roadmap tasks to resources
    • Running task, backlog & service desk management processes; provide accurate, relevant and timely reporting on BIU activity.
    • Internal stakeholder management
    • Manage BIU purchasing, invoicing and budget control (with Head of BIU)


    Development, Testing and Integration   (10%)

    • Design and build CRM custom forms, system views, personal views, business workflows and email/letter templates as required by the organisation’s strategic project roadmap and in accordance to agreed requirements.
    • Work with BIU team colleagues and third-party CRM solutions provider and IT team to manage periodic Silver bear sprint deployments and releases.
    • Co-ordinate with departments and stakeholders on UAT testing and sign off


    Data Management          (10%)

    • Support the data consolidation roadmap with a view to incorporating the clients customer data and customer journey processes into the CRM system where appropriate
    • Data quality; ensure processes and procedures are in place to measure, maintain and improve customer data quality.


    Staff Management          (10%)

    • Line management of two staff, task/matrix management of two staff
    • Manage the performance and development of a high performing BIU team in line with the clients Vision and Values Framework; motivating and coaching them to deliver excellent performance.
    • Cascade organisational objectives from the Corporate Plan into departmental and individual targets and KPIs as appropriate.
    • Coach and develop the team, ensuring that each team member has the required levels of skill, behaviour and knowledge. Work with team members to ensure they have a personal development plan in place which they can take personal accountability for.
    • Ensure effective team communication is maintained through regular one to one’s, appraisals, mid-year reviews and team meetings.


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    Operations Executive

    @ 247Recruitment ContractFull Time
    Job Description

    Role Location


    Monday-Friday (8.30am till 6pm)

    42.5 hours per week

    Role Overview

    Primarily the role is to help support the day to day operations of the UK supply chain services, which is split in to three main categories; B2B operations, Inbound deliveries and B2C orders (end users).

    The role will include daily interaction with clients (i.e. resolving account queries), the implementation of projects, as well as supporting all day to day operations relating to one of the businesses major accounts (including reporting, administration etc.)

    Other tasks include preparing monthly and quarterly reviews which are presented to our clients, working closely with internal and external partners to deliver on projects and ensure a smooth delivery of all change requests.

    Role Responsibilities

    B2B operations; shipments are carefully managed (this includes obtaining booking slots from the brands customers and organising transport with the carriers) and deliveries are made before the required date

    Inbound deliveries; booking requests from the freight forwarders are managed in a timely manner and the client inbound log/internal booking sheet are updated and maintained

    B2C orders; respond to escalations raised by our clients CS, proactively manage B2C order exceptions (i.e. back orders/address issues), and ensure the client are aware of any stock issues (insufficient)

    • To liaise in a professional manner with the major account, suppliers and warehouse operative via. phone and email

    • Resolve problems and customer queries in a timely manner to avoid operational delays

    • Maintain a close relationship with both our major account and other partners (i.e. carriers / freight forwarders

    • Support projects and new initiatives which are developed within the team, and where appropriate take responsibility for the delivery of projects

    • Any other relevant duties as required i.e. Monthly KPI reporting / Invoicing on a weekly basis

    Role Required Behaviours & Skills

    Role Skills: Previous experience in customer service, with an administrative background in logistics or fulfilment (would be desirable).

    Computer skills: Must be confident in use of MS Office, particularly Excel/Word, and have experience dealing with emails. Must also be capable with PowerPoint.

    Business Skills: Good communication skills, the ability to problem solve, comfortable dealing with customers and colleagues, both face-to-face and via. email/telephone.

    Personality: Driven, reliable and able to adapt to change. The ideal candidate will be great communicator, with a good attitude and keen to take on new opportunities/experiences.

    Personal Situation: Able to work extended hours on occasions when required.

    Slough, UK
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    Warehouse Operative

    @ 247Recruitment Full Time PermanentTemporary
    Job Description
     We are looking for a Warehouse operatives in Trading Estate Slough.
    Duties will include:-
    •  Accurately picking products from warehouse locations,
    •  Accurately packing goods to high standards ready to be dispatched to customers,
    •  Assisting in the warehouse with basic duties as and when required,
    • Using hand held scanners to scan products. Working in a safe and conscientious manner.
    We are looking for candidates who are available to start work immediately.
    Must have safety shoes , hi vest ,PPI and speak English!
    Salary: from £8.36 – £8.91 p/h
    Hours 1200-2200
    To apply please give us a call on 01753 570050 .
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    Inventory Team leader

    @ 247Recruitment Full Time
    Job Description

    Location : SL1 ( Slough )

    Job Type : FULL TIME

    Team Leader Job Purpose:

    Manages and leads a team of up to 5 employees. Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Facilitate and support Stock count functions in line with multiple clients expectations. Communicates concerns and policies among .

    Team Leader Job Duties:

    • Scheduling and overseeing inventory stock counts in line with multiple Clients expectations.
    • ·Thorough investigation of stock variances and problem solving, reporting results to the management team and our clients.
    • ·Provides encouragement to team members, including communicating team goals.
    • ·Accurate reporting and professional presentation of Inventory data and customer communications.
    • ·Answers team member questions, helps with member problems, and oversees team member work for quality and guideline compliance.
    • ·Review inventory processes and monitor team compliance towards existing processes.
    • ·Promote team member adherence to company regulations and performance goals and identifying areas for new training.
    • ·Conducts team meetings to update members on best practices and continuing expectations.
    • ·Provides quality customer service, including communication with account management teams, answering customer enquiries, and effectively handling customer complaints

    Team Leader Skills and Qualifications:

    Team Leadership Experience in Inventory management, Leadership Skills, Strong Oral and Written Communication Skills, Motivational Skills, Results-Oriented, Employee Training Experience, Self-Motivation, Strong Warehouse Management systems knowledge and Microsoft Office knowledge. A strong knowledge of Excel would be particularly beneficial.

    To apply please email us your cv slough@trsgroup.co.uk
    Slough, UK
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    Night Warehouse Operative

    @ 247Recruitment Temporary
    Job Description

    As a Depot Operative you will be part of a fast paced team, in a highly critical and physically demanding role.

    Your key duties will include:

    • Ensuring parcels are loaded and unloaded to meet end of sort deadlines
    • Scanning inbound and outbound consignments
    • Identifying and reporting packaging that is not in line with our company standards
    • Working with the team to ensure a clean and tidy work environment
    • Heavy lifting involved

    In order to be successful in this role you will demonstrate the following competencies:

    • Attention to detail
    • Good communication skills
    • Good team player
    • Flexibility
    • Positive attitude
    • DBS basic certificate

    To apply please call us on 01753 570050 or email us slough@trsgroup.co.uk


    Aylesbury, UK
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    Machine Engineer

    @ 247Recruitment
    Job Description

    I am currently recruiting for a fantastic company in the High Wycombe area for a machine engineer.

    The candidate will be required to learn how bespoke machines work, and be able to diagnose any faults and repair, general maintenance and up keep of the machines, and assisting throughout the production areas to ensure production targets are met.
    There is no specific requirement for this job, I am looking for candidates who have a good mechanical mind, someone with a background in mechanics, or a candidate who has worked as a machine minder / setter who has done an element of fault finding / repair previously.
    The hours for this role are varied, but to start will be 10 – 11 hours per day Monday – Friday with occasional weekend work.
    This is a temp to perm role, and has an immediate start for the right candidate.
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    @ 247Recruitment Full Time
    Job Description

    We are looking for general warehouse assistants to join or busy clients in and around Slough ( SL1 & SL3) areas.

    Shift: Monday to Friday, 08:00-17:00

    Duties will include heavy lifting. There might be some cleaning duties involved as well.

    This is very physically demanding role.

    Job Types: Full-time, Temporary

    Salary: £8.91 per hour


    • Day shifts
    • Monday to Friday
    • occasionally on weekends

    Job Duties:

    • Load and unload lorries in a safe and efficient manner
    • Move and stack materials
    • Rotate floor stock
    • General housekeeping duties in the warehouse or production area and duties as assigned
    • Perform general warehouse duties in order to maintain a smooth operation
    • Inspect and maintain equipment, reporting any faults or wear and tear

    To apply please contact our branch 01753 570050 .

    Slough, UK
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    Bar Staff

    @ 247Recruitment
    Job Description


    We are currently looking take on more staff to join our Bar team.

    Duties will include serving drinks, taking orders, cleaning the bar and  high level of customer service.

    Candidates should be:

    • Well groomed
    • Polite
    • Respectful
    • Able to work late evenings and weekends
    • Able to work under pressure in a busy environment
    • Preferably candidates should live in High Wycombe and local areas

    Due to the fact you will be serving alcohol candidates must be 18+

    Salary: £9/hour

    Job Location:

    • High Wycombe
    • Slough
    Buckinghamshire, UK
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    Catering staff

    @ 247Recruitment
    Job Description

    We are currently looking to recruit experienced waiting and bar staff to work for a range of quality hotels in and around the High Wycombe area.

    Duties will include working as part of a team, delivering exceptional levels of customer service, serving food and drinks, clearing tables, setting up conference rooms. We are looking for candidates to work day shifts (7:00 – 17:00) and evening shifts (17:00 – 02:00) although previous experience is preferred training can be provided for the right candidates. Transport home late at night can be provided to the High Wycombe area  Call 01494 444482 now for more information or send us your CV to highwycombe@trsgroup.co.uk

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    Catering assistant

    @ 247Recruitment
    Job Description


    1)F & B Staff

    2)Bars Staff

    3)Kitchen Porters

    4)Cleaning Operatives (racecourse /stadiums )

    These roles are an immediate start, weekly payment and we also provide transport from slough .

    01753 570050 (Slough Office)                 01494 444482 (High Wycombe Office)

    194-196 High Street                               3-5 Frogmoor ,

    Slough                                                   High Wycombe

    SL11JS                                                   HP13 5DQ

    Berkshire, UK
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    Returns Admin Clark

    @ 247Recruitment ContractFull Time Permanent
    Job Description








    Dealing with returns weight vary up to 20 kilos back into the warehouse, checking the goods and advising the customers if they require this to be booked back to stock or to re- ship the goods, raising billing paperwork for all returns back to us.

    Raising all necessary Good inwards paperwork for deliveries into the warehouse

    Liaising with operations ensuring all deliveries are booked correctly and in time.

    Taking photos for stock for customers and emailing if required and ensuring

    General admin

    Helping and supporting others within the dept





    This position will be monitored on the following key results areas


    • Time management of daily responsibilities.
    • Time keeping (hours 9.00-17.30).
    • Ability to manage a wide range of client return requests.
    • Handling All Queries Raised
    • Ability to Work under pressure
    • Team Working Skills
    • Good Organisational Skills
    Berkshire, UK
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    Solutions Architect (london, Liverpool or Remote)

    @ TRSIT Full TimePermanent
    Job Description

    As a Solutions Architect, you own the architecture behind some of the most successful sports and entertainment products globally. The Solutions Architects enable their product and client solutions teams to deliver experiences that amaze their customers and make an optimal use of our technology. If you have prior experience as a Solutions Architect within client-facing SaaS environments and want a new challenge, this is a great opportunity for you.

    What you’ll be doing:

    ·As the owner of the solution architecture of our experiences, you will be responsible for scoping optimal solutions using our products and services. This involves meeting with customers, understanding their needs and mapping them to our stack so that our teams can quickly deliver high-quality experiences. You will support our sales team and liaise with product and solutions teams to ensure the solution architecture is fully scoped, coherent and understood by all stakeholders.

    ·You’ll need to be a great communicator, able to understand and analyse customer needs and explain business requirements to internal teams in a constructive and clear way. Solutions Architects are team players and work especially closely with the Sales Lead as well as Product owners and Executive producers. You will also use these communications skills to empower teams to deliver your architectural vision for the solution and measure its success at regular intervals.

    Please apply if:

    ·You’ve worked as a SaaS Solutions Architect with 3+ years experience

    ·Multi-year experience architecting and/or delivering mobile web, native iOS and Android apps as well as integrating with third-party tools and services

    ·Experience working in an Agile development environment with a high-level technical understanding and comfortable in a dev team kick-off and a customer-facing sales call

    ·Proven and demonstrated skills in solving problems in the digital world

    ·An appreciation for the value of good processes that align multi-disciplined teams

    ·A sharp eye for detail and quality

    ·Data analysis experience a plus, but not a requirement

    ·You have excellent analytical and technical skills, with client focus and positive, can-do attitude

    ·You like the idea of working for sports and entertainment organisations and with a passion for live interactivity

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    Head of Infrastructure & Security (London, Liverpool or Remote)

    @ TRSIT Full TimePermanent
    Job Description

    Our clients product teams are continually deploying new and update products into our dev, staging and production environments. They aim to make this process as frictionless as possible, without putting stability or security at risk. You will be working closely with the Engineering leadership team to put technology and processes in place to ensure the smooth running of their internal operations.

    What you’ll be doing:

    Responsible for the smooth running of the company’s cloud-hosted infrastructure
    Responsible for the company’s Information Security Management System (ISMS)
    Work with company management team to achieve industry certifications, including ISO27001 and Cyber Essentials
    Leader of a team of DevOps engineers who manage company infrastructure & security
    Advise company management and engineering leadership team on infrastructure and security best practice
    Manage and improve processes around deployment, monitoring and alerting
    Lead and manage security awareness training programme across the company
    Investigate, recommend and procure third party services relating to infrastructure and security

    Please apply if:

    You are a Systems Administrator / DevOps engineer with at least 10 years experience
    You have CISSP certification or an equivalent professional information security qualification
    You have experience of management of a cloud-hosted software platform in an AWS environment.
    You can inspire, manage and develop a team of experience DevOps engineers
    You appreciate the value of good processes, good documentation and effective time and resource planning
    You are an experienced engineer with passion and drive, a strong communicator, a planner and an innovative problem solver
    You can communicate clearly and effectively with a range of stakeholders across the business, even under stressful conditions
    You are calm under pressure, methodical and resilient

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    UX Designer

    @ TRSIT Full TimePermanent
    Job Description

    What you’ll be doing:


    ·Collaborate with the Platform Product Manager, Product Design team and Engineering teams to define and implement innovative UX solutions for the Platform

    ·Plan and conduct user research – translating those findings into design opportunities

    ·Conceptualise original ideas that bring simplicity and user friendliness to complex design roadblocks

    ·Lead on the creation of wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas

    ·Present designs and key milestone deliverables to peers and executive level stakeholders

    ·Work with an established design system, maintaining best practices and standards

    ·Assist with asset requirements from the development team

    ·Mentor junior members of the design team


    Please apply if:


    ·You have at least 5 years of aggregated commercial experience working as a product designer on digital products (web apps/SaaS preferred)

    ·You can present a portfolio that demonstrates excellence in your craft and shows us your process of translating outcomes into outputs

    ·You have experience working across multi-disciplinary teams

    ·You’re able to distil and translate complex requirements into modern, accessible, and inviting experiences

    ·You have experience driving UX design within an agile team environment

    ·You have experience in identifying, researching and analysing customer motivations and user behaviour

    ·You understand core visual design principles

    ·You know how to design and work within established UX frameworks, design systems and pattern libraries

    ·You have strong communication, influencing and relationship-building skills

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    Waiting Staff & Bar Staff

    @ 247Recruitment
    Job Description

    We are currently recruiting for waiting and bar staff to work across multiple sites in the Windsor, Ascot, Maidenhead & Surrey Areas.

    The ideal candidates will have excellent communication skills and the ability to work in fine dining environments.

    Candidates must be well groomed, excellent communicators and prepared to go that extra mile to ensure guests receive the best experience possible.

    Full- Time / Part-Time hours available


    The successful candidates will be  well presented, have a bubbly personality and eager to deliver the best service possible

    The ideal candidates will have:
    • Previous waiting / bar / events experience
    • Experience in customer service
    • A keen interest in food and drink
    • Immaculate presentation

    • Excellent communication skills
    • A can do attitude


    We have various hours / days available and are looking for the best of the best to join our team.


    Good Rates Paid plus loads of TIPS!


    Apply today

    Berkshire, UK
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    (CWS) Coworker Services Associate (HR Admin) – 6 Month FTC – Remote

    @ TRSIT Full TimeTemporary
    Job Description

    Main Purpose of Job

    As a key member of the Coworker Services team, this role focuses on providing a professional and first-class administrative service to the business. This role is directly responsible for all aspects of CWS Administration. Occasional project work is also a requirement of this role. Typical duties will include:

    • Maintain and improving the level of service provided
    • Supporting the continuous improvement of CWS activities
    • Actively contributing to the successful completion of CWS Project or improvement plans

    UK travel may be required for this role.

    • Accurately input and maintain employee information on the HR systems.
    • Provide accurate and timely management information and reports.
    • Carry out data cleansing as required.
    • File maintenance in line with DPA regulations.


    • Administer and be the lead on agreed work streams within CWS processes
    • Shared responsibility of the CWS Inbox
    • Provide a professional first point of contact for coworkers requiring CWS support.
    • Provide the CWS Team with admin support as required which may include minute taking at meetings.
    • Maintenance of accurate coworker records, in both electronic and paper formats to high quality standard.
    • Support the CWS team with adhoc CWS projects as required.
    • Maintaining library of standard CWS templates and preparing all correspondence.


    • Previous experience of a high volume administration role is essential for this role
    • Excellent IT skills in all Microsoft Office Systems
    • Excellent communication skills
    • HRIS experience and knowledge
    • Security Clearance experience and knowledge is desirable
    • CPP or part CIPD qualification preferable
    • Experience in IT sector desirable


    • Builds and maintains relationships with internal and external customers
    • Ability to prioritise and multitask
    • Flexible in approach
    • Excellent interpersonal skills and the ability to work with all levels of the organisation
    • Organised, methodical approach
    • Detail conscious
    • Confidentiality and integrity are crucial

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    Warehouse/ Picking & Packing Operatives Needed

    @ 247Recruitment
    Job Description

    We are currently seeking experienced warehouse/ picker packers for an ongoing contract based in the Slough & Colnbrook areas.

    The hours of work are between 0800-1800


    • Picking and packing items using scanners or pick lists.
    • Receiving, storing, picking, stacking and dispatching goods
    • Sorting Parcels to Post Codes.
    • Assisting with goods receiving where necessary.


    • Attention to detail.
    • Good Communications skills.
    • Previous Warehouse Experience an advantage.
    • Ability to work to targets.
    • Basic PC literate.
    Slough, UK
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    Night Shift Warehouse/ Handler Operative ( Aylesbury)

    @ 247Recruitment
    Job Description

    Our client a worldwide fright/parcel company are looking for night shift warehouse/ handler operatives for there busy depos in Aylesbury.

    Position Summary:

    Our Warehouse/ Handlers ensure that customers’ urgent packages get to the right place, on time. The role involves loading and unloading of company vehicles, sorting and moving packages / freight using effective scan and load methods complying with Health and Safety regulations to ensure a safe working environment. You will use machinery and technology where it is appropriate and provide support to supervisor and team members as required.

    The successful applicant should:
    • Be a great team player.
    • Be able to complete all required training.
    • Be able to communicate effectively, in a fast-moving environment.
    • Have excellent eye for detail and be able to make quick, accurate decisions.


    Valid Basic DBS / Willing to apply 
    2 Proof of address 
    Last 5 years Work History 
    Safety Boots & High Viz 
    Basic pay £9.22
    After 12 weeks £11.00
    This is a Temporary to a potential Permanent Role
    Apply with CV OR Call our High Wycombe Branch 01494 444482
    Aylesbury, UK
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    Forklift Counterbalance Drivers

    @ 247Recruitment Contract Full Time PermanentTemporary
    Job Description

    Forklift Driver (Counterbalance) required for a position with our well-established client in Slough.

    This will be “3 days- 3 off – 3 nights – 3 off” and repeat and will be a 12 hour shift
    This is a on-going/ long term contract
    Skill Requirements for this role:
    • Valid counterbalance forklift licence
    • Safety Boots & Hi Viz Vest
    • Available for 1-hour assessment prior to placement
    • Ability to communicate with people at all levels
    • Physically fit enough to handle potential heavy goods
    • Flexible

    Essential duties and responsibilities:

    • Completing start-up checklist for forklift truck to identify any issues before using it
    • Make ready all pallets and equipment required for start-up of production
    • Off load deliveries and take them into the relevant departments
    • Drop and fill stock at request
    • Unload equipment such as crates & pallets, and create storage for this equipment
    • Stock rotation
    • Liaising with goods in and despatch, as well as delivery drivers
    Call office on 01753 570050
    You will receive a site induction and food hygiene training prior to starting.
    All applicants must be over 18 years of age.

    All applicants must be able to prove their right to work in the UK.
    Slough, UK
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    Garden Nursery Operative

    @ 247Recruitment Contract Full TimePermanent Temporary
    Job Description

    Monday – Friday 730am – 430pm approx. 48 hours per week


    Working in a garden centre environment. you will be responsible for looking after bedding plants, ensuring that all products are watered & feed. Manual handling of products will be required so some heavy lifting involved.

    Responsibilities include:

    • Loading/unloading deliveries
    • Setting down stock & Stoke take
    • lifting, cleaning, packing, potting plants
    • Assisting with other garden nursery duties during busy periods

    Some experience preferred however for the right candidate full training will be given.

    Due to the location of the client you must have access to your own transport. 

    Slough, UK
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    Partner Manager (Cloud)

    @ TRSIT Full TimePermanent
    Job Description

    Partner Manager (Cloud)


    Our client are looking for an individual to drive our cloud business within the UK partner management team as they continue to grow its market relevance and serve their customers. Focus on the customer and business outcomes is critical to the success of this role. The Partner Manager is responsible for maintaining internal and external relationships and executing strategies to support cloud business growth.


    Main responsibilities:


    • Define the aligned cloud partner business plans and GTM strategies to support business growth, in line with global counterparts


    • Work closely with executive stakeholders to develop new markets and strategies to drive cloud business growth, including managed and professional services portfolio


    • Maintain full compliance with aligned cloud partners across all geographies for which you are responsible


    • Work closely with solutions, R&D, services and sales to create upsell opportunities in new/existing markets that drive revenue and profitability, including partner investment plans


    • Act as a market expert across cloud technologies and provide expertise internally across different business units using an outcome-based approach


    • Support the commercial outcome for the business through deal management, customer engagement and seller assistance


    • Manage and cultivate relationships between partner sales teams, internal sales and leadership teams to align strategy and communication


    • Build and maintain successful relationships with partners, and act as the liaison and escalation point for sales related issues between the business and the partners


    • Evangelise the clients capabilities internally and externally, differentiating us through our productised services, consulting capability, diverse portfolio and ability to execute


    • Work closely with sellers and aligned cloud partner management/sellers to forecast accurate closure of opportunities


    • Define and lead marketing initiatives for aligned cloud partners to promote go to market strategies


    • UK and International travel opportunities






    Knowledge & Experience:


    The successful candidate will have a demonstrable track record of successful senior level sales or partner management, consistent high performance and be capable of leading senior engagements within the cloud partners (QBR’s, business alignment) and internally, as well as:


    • Strong market knowledge and understanding of trends that impact organisational strategy


    • Experience in defining and driving strategic business and marketing campaigns


    • Communication skills and ability to build senior and executive relationships


    • Broad understanding of cloud technologies and the business challenges that they address


    • Proficient commercial acumen and understanding the impact of business outcomes


    • Strong planning, organization and reporting skills


    • Mentality to execute and deliver
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    Customer Success Manager – Cisco Security

    @ TRSIT Full TimePermanent
    Job Description

    Role Overview


    As a core member of the client success team, you will be responsible for developing a deep understanding of business needs and will guide key clients towards value realisation. You will

    work closely with some of the best Cisco professionals in the industry, delivering growth for the business, driving retention and expansion of the core Cisco Security portfolio.

    The successful applicant will demonstrate confidence and professionalism during client engagements, and will possess the ability to communicate effectively with both technical and

    executive stakeholders. Highly motivated, collaborative and driven by enabling business outcomes, you will be committed to proactively delivering measurable value across the client lifecycle.


    Responsibilities and Duties


    • Demonstrate a deep understanding of Cisco security technology and articulate its value proposition.
    • Orchestrate the clients’ security journey with Cisco, leverage wider expertise where appropriate.
    • Lead client workshops to map tangible business value to solution delivery.
    • Understand the clients’ desired outcomes: building and owning measurable plans for achieving success.
    • Proactively build and manage relationships with multiple client stakeholders.
    • Lead business reviews with key stakeholders that centre around value delivery.
    • Deliver updates on product roadmaps and feature enhancements.
    • Monitor client health: tracking changes, identifying and escalating risk.
    • Drive product expansion through strategic and tactical engagement. Understand and interpret telemetry to deliver contextualised value reporting. Provide advice and guidance on improvement and optimisation.
    • Identify additional opportunities to support the clients across other areas of the business, introducing the sales teams where relevant.
    • Identify and capitalise on advocacy opportunity
    • Facilitate expert led education to ensure product value and functionality is understood and maximised.
    • Assist with the creation of bespoke content where required.
    • Act as a point of escalation and champion for the clients within the business and Cisco, while managing expectation


    Desired Experience


    • Minimum 2 years’ experience working in a customer success, software sales, account management, or service delivery role.
    • Experience working with Cisco or a similar technology vendor / partner.
    • Understanding of SaaS and recurring revenue
    • Understanding of Cisco Security desirable.




    Knowledge, Skills, and Abilities Required


    They are looking for someone with a genuine interest in customer success and a passion for

    helping clients achieve their goals. Existing knowledge of Cisco or a similar technology partner

    is preferred and an understanding of Cisco Security beneficial. They do not require existing

    expertise in all areas; however, they do expect applicants to possess the ability and drive to

    achieve expertise within the training that will be provided. The skills and abilities required,



    • Genuine interest in customer success. Passionate about helping clients achieve business outcomes.
    • Enthusiastic, self-motivated, and committed to continual development. Possess a willingness to learn, share knowledge, and contribute with ideas.
    • Excellent communication skills. Able to build and maintain relationships across multiple levels. Able to speak and present credibly at both technical and executive level.
    • Team player. Able to work collaboratively across departments, championing our clients and ensuring a high-quality experience.
    • Highly analytical and able to translate data into insights.
    • Adept at problem solving and able to think creatively and dynamically in response to problems.
    • Comfortable contributing in an agile environment
    • Effective time management and strong prioritisation skills.
    • Willing to travel occasionally to clients within the UK.




    • Opportunity to work with some of the best minds in the industry to help shape your career.
    • Be on the cutting edge of new technology and part of a team that is recognised globally for its expertise.
    • Competitive salary based on experience.
    • Employee benefits including private healthcare.
    • Performance based incentives.
    • Full on the job training and support.
    • Significant opportunity for advancement.