Job Description

Senior Customer Success Manager required.

Our Award Winning Essex Based Client seeks an experienced Senior Success Manager with the following muts have skills and experience:

Minimum of 5 years in a Customer Success Manager role.

Skills and experience:

• Domain Deep knowledge of the customer experience market, business and technical trends.
• Understand the differences in CS program engagement for Enterprise, midmarket and SME organisations.
• Experience of relationship building and management with people in roles from CxO on down.
• Experience of operating a Customer Success function within a Software as a Service (SaaS) provider.

Specialist Knowledge

Ideally candidates would have some knowledge of message delivery technologies including Exchange email architectures, and standard such as but not limited to SMTP, POP and MIME but this is not essential.

Candidates must have excellent communication skills and be eligible to live and work in the UK without any restrictions.

Please note only candidates with all of the above will be considered for this role.

Please contact Mike Steel on 01494 211006 or mike.steel@trsgroup.co.uk for further details.

Job Description

Campaign Marketing Executive required.

Our Award Winning, Egham based client seeks an experienced Campaign Marketing Executive with the following must have skills and experience:

• CIM Professional Marketing qualification an advantage
• Minimum 2 years experience working in a B2B marketing role, preferably within the tech sector
• Experience of Adobe creative suite or similar package an advantage
• A good understanding of the digital marketing landscape including SEO, PPC, and Paid Social Media
• Experience of working within the ERP software or wider tech sector an advantage but not essential
• Experience of using Marketo or similar marketing automation tool

Role and Responsibility: 

• Working closely with Marketing Director and central marketing team to help execute successful demand generation programmes
• Execution of integrated marketing campaigns to support business objectives, including email, social media, direct mail and events
• Work with external agencies to ensure PPC, display and programmatic advertising campaigns are optimised
• To deliver successful ABM campaigns including sponsored social, geo targeting, direct mail and roundtables
• Measure and report on the performance of each marketing campaign and assess against targets and objectives
• Coordinate and organise sponsorship of exhibitions, conferences, seminars and other events
• Some proofreading and editing of copy within customer case studies and other marketing campaign materials will be necessary

Candidates must have excellent communication skills and be eligible to live and work in the without any restrictions.

Please note only candidates with all of the above will be considered.

Please contact Mike Steel on 01494 211006 or mike.steel@trsgroup.co.uk for further details.

Job Description

Digital Marketing Campaigns Manager – (Tech Sector)

Our Award winning Egham based Global Client, seeks an experienced Digital Marketing Campaigns Manager.

Minimum of 5 years of commercial experience in a similar role.

Essential skills and experience:

Skills and Experience

• CIM Professional Marketing qualification level 4 or above
• Minimum 3 years of experience working in a B2B marketing role, preferably within the tech sector
• Proven experience of coordinating successful marketing campaigns
• Experience of Adobe creative suite or similar package
• Thorough knowledge of the digital marketing landscape including SEO, PPC, and Paid Social Media
• Experience of working within the ERP software or wider tech sector an advantage
• Experience of using Marketo or similar marketing automation tool

Candidates must have excellent communication skills and be eligible to live and work in the UK without any restrictions.

Please note only candidates with all of the above will be considered.

Please contact Mike Steel on 01494 211006 or mike.steel@trsgroup.co.uk for further details.

Job Description

Senior Software Developer required. 

Our Swansea based client seek an experience Senior PHP Software Developer with the following must have skills and experience: 

Minimum of 6 years of commercial PHP Development experience with MVC and SOLID practices and MVC framework. 

Technical skills and experience:

PHP, Symfony or Slim, OOP, SQL LAMP, GIT, Agile, Scrum

Candidates must have excellent communications skills and be eligible to live and work in the UK without any restrictions.

Please note only candidates with all of the above skills will be considered.

Please contact Mike Steel on 01494 211006 or mike.steel@trsgroup.co.uk for more details. 

Job Description

Job Description

Solutions Architect (Contact Centre Solutions) Required

Our Berkshire based Client seeks an experienced (Home based) Customer Engagement Solutions Architect with the following must have skills and experience

Min of 5 years of commercial experience a customer focussed Solutions Architect

Our client is an award winning Global Software Solutions Provider who are experiencing a period of rapid growth.

Essential skills and experience:

• • 5 years experience in a senior pre-sales or consulting role
  • Intermediate understanding of database concepts and data relationships is preferred

• Prior experience with advanced contact centre solutions is preferred

• Experience of working as part of a team
• Proven ability to be motivated and self-driven when working alone
• Outstanding troubleshooting, problem-solving, attention to detail, and data analysis skills
• 5 -10 years’ experience in implementation of software systems
• Must have good presentation, organisational, and documentation skills
• Must be proficient in Microsoft Office products
• Ability to learn quickly, communicate ideas effectively, lead team efforts, and utilize flexibility and creativity to present a variety of solutions
• Must be able to analyse and/or design business processes
• Must be willing to travel up to 75%, or more, with potential for extended stints of continuous travel.  Majority of travel would be limited to the UK&I, but could extend to Europe on occasion.

Candidates must have excellent communication skills and be eligible to live and work in the UK without any restrictions

Please note only candidates with all of the above will be considered for this role.

Please contact Mike Steel on 01494 211006 or mike.steel@trsgroup.co.uk for further details.

Job Description

Senior Systems Administrator required.

Our London based client seeks an experienced Systems Administrator with the following must have skills and experience:

Minimum of 5 years of commercial Systems Administration experience.

Technical Skills:

• Windows Server and Desktop systems (Active Directory, Exchange Server, clustering).
• Linux system administration experience (BIND, Exim, Sendmail, LDAP, DHCP).
• Routing and Networking TCP/IP (LAN/WAN, WiFi) – Cisco.
• Infrastructure security (Firewalls, Antivirus, VPN) –Fortigate.
• IIS Web server admin.
• Apache + Tomcat.
• VMware.
• SAN storage solutions.
• Databases (SQL Server, MySQL, PostgreSQL).

Experience and Duties:

• Providing support for Windows, Linux and Networking related issues.
• Performing system and equipment installation, configuration and upgrades.
• Planning and carrying out systems and network infrastructure projects with general direction from management (server consolidation, internal systems creation and improvement).
• Data Centre maintenance and configuration.
• Installation and maintenance of operating systems on desktop and laptop computers.
• Replying support requests from internal and external customers via ticketing system.
• Sharing on-call responsibilities.

Candidate must have excellent communication skills and be eligible to live and work in the UK without any restrictions.

Please note only candidates with all of the above will be consider for this role.

Please contact Liam Coady on 01494 211006 or liam.coady@trsgroup.co.uk for further details.

Job Description

Contract Sybase ASE DBA required. 

Our award winning, Hertfordshire based client seeks an experienced Sybase DBA with the following must have skills and experience: 

Minimum of 6 years of commercial Sybase DBA experience.

Essential technical skills:

•Sybase ASE 12.5.x and 15.x database administration tasks

•SQL & SQL Queries

•Microsoft SQL Certification

•Capacity planning

•Writing stored procedures

•SQL Programing and Database Management

•SQL Frameworks –(Transact-SQL, SQL 2000, 2014, 2016)

•Advanced knowledge of database structure and theory

•Familiarity with reporting tools

•Problem Solving and good analytical skills

•Communication, teamwork

•Familiarity with the main data manipulation languages and the principles of database design

•Flexibility and adaptability

•MongoDB administration

•Database monitoring

•Server and database security

This is a 6- 12 month contract offering an immediate start.

Please note only candidates with all of the above will be considered for this role.

Please contact Mike Steel on 01494 211006 or mike.steel@trsgroup.co.uk for further details. 

Job Description

Contract DBA (Sybase and SQL) required. 

Our award winning, Hertfordshire based client seeks an experienced Sybase DBA with the following must have skills and experience:

Minimum of 6 years of commercial Sybase DBA experience. 

Essential technical skills:

•Sybase ASE 12.5.x and 15.x database administration tasks

•SQL & SQL Queries

•Microsoft SQL Certification

•Capacity planning

•Writing stored procedures

•SQL Programing and Database Management

•SQL Frameworks –(Transact-SQL, SQL 2000, 2014, 2016)

•Advanced knowledge of database structure and theory

•Familiarity with reporting tools

•Problem Solving and good analytical skills

•Communication, teamwork

•Familiarity with the main data manipulation languages and the principles of database design

•Flexibility and adaptability

•MongoDB administration

•Database monitoring

•Server and database security

This is a 6-12 month contract offering an immediate start.

Please note only candidates with all of the above will be considered for this role.

Please contact Mike Steel on 01494 211006 or mike.steel@trsgroup.co.uk for further details.

Job Description

Job Description

Finance Systems/Applications Consultant – Home based

Our Award winning Global Software Client seeks an experienced Finance Systems/Applications Consultant with the following must have skills and experience:

Min of 3-5 years of commercial experience in a similar role with a strong background within the Financial space.

Essential skills include: ERP Software, Post-Sales Implementation and services, Finance systems

The Systems / Applications Consultant role is responsible for Post-Sales Implementation of the of the company’s Applications Product Suite.

• To provide post-sales implementation services in line with the companies Implementation Methodology (IM), typical tasks are to include;
• Initial Implementation Studies
• Customer education in both groups and ‘one on one’ situations
• Business consultancy using the modern methods (Consultants must keep up to date with modern working practices)
• Adherence to project budget, scope and timescales
• Document the project as specified within the Implementation Methodology including Scope Tool, Book of Rules, Implementation and Test Trackers
• Specification of CRIM objects
• Administration tasks;
• To liaise with the appropriate resources i.e; Consulting Group Manager, Academy, RnD etc. to continually develop & enhance the application, implementation and training materials, and other sales and consultancy collateral.
• From time to time, an application consultant may be required to liaise with sales management to provide pre-sales consultancy/presentations, and to construct ITT responses and customer proposals

Candidates must have excellent communication skills and be eligible to live and work in the UK without any restrictions.

Please note only candidates with all of the above will be considered for this role.

Please contact Mike Steel on 01494 211006 or mike.steel@trsgroup.co.uk for further details.

Job Description

Home Based Senior Software Sales Executive required (ERP and Manufacturing) – £120k-£160k OTE.

Our Award winning clients seeks 3 Senior Software Sales Executives with the following must have skills and experience:

Min of 5 years of commercial new business sales experience ideally within the manufacturing sector

Key skills and attributes:

• Professional and smart appearance
• Intelligent and thoughtful character
• Good attention to detail
• Degree level intellect (but not necessarily degree education)
• Extensive experience of selling ERP solutions into industrial sector
• Extensive experience of selling to medium or large organisations
• Good industry knowledge of the process manufacturing sector and ideally project oriented manufacturers
• Extensive experience of selling to board-level decision makers
• Flexible, adaptable and easy to work with
• Excellent communications skills (written, verbal and presentation)
• Able to work with internal CRM systems

Our clients component-based Applications system is one of the most comprehensive solutions available from any supplier, combining a wide footprint with deep functional strengths. The solution is flexible, easy to use and easy to implement and is based on modern technology with an excellent user interface.

New business sales executives are needed to join the team, reporting to the Sales Manager selling the companies Applications suite into new business opportunities. The candidate will focus on process manufacturing, along with general manufacturing and distribution prospects.

Annual targets are in the region of £1.8m revenue with £900k of that being licence revenue. A successful sales executive will typically make 3-4 new sales each year and over-performance is common amongst the top team members.

• The position includes an attractive base salary and compensation plan.  OTE earnings are typically in the £120k-£160k range.
• Over achievement is rewarded with commission accelerators.
• Other benefits include a choice of company car (typically BMW 3/5 series or similar) or car allowance, private fuel, private health insurance, life insurance and company contribution towards a private pension scheme.

Candidates must have excellent communications skills and be eligible to live an working the UK without any restrictions

Please note only candidates with the above essentials will be considered.

Please contact Mike Steel on 01494 211006 or mike.steel@trsgroup.co.uk for further details.

Job Description

1^st/2^nd Line Helpdesk Support Engineer required.

Our Ilford based client seeks an experienced 1^st/2^nd Line Support Engineer with the following must have skills and experience:

Min of 2 years of commercial experience with Helpdesk and PC Support.  

Essential technical skills include:

1^st and 2^nd Line Support

Office 365

SharePoint

Accounts packages

Active directory

PC Builds

Candidates must have excellent communication skills and be eligible to live and work in the UK without any restrictions.

Please note only candidates with all of the above will be considered for this role.

Please contact Mike Steel on 01494 211006 or mike.steel@trsgroup.co.uk for further details.

Job Description

Our SW London based client seeks an experienced 2nd/3rd Line Support Engineer with the following must have skills and experience:

Minimum of 5 years of commercial experience in a similar role.

Essential Skills:

2nd and 3rd Line Support

Windows Client 7, 8 and 10

Active Directory

Windows Server 2008, 2012, 2016

Basic Network Connectivity Troubleshooting inc TCP/IP

Office 2010-365

Hardware and software troubleshooting skills inc Laptops/Desktops

Work to SLA’s

Excellent communication verbal and written

Desirable:

Linux

SQL Server

Cisco VPN

Cisco Router

HP Server

Mitel IP Telephony

Person spec:

Team oriented

Proactive/Owns issues to resolution.

Customer focused

Candidates must have excellent communication skills and be eligible to live and work in the UK without any restrictions.

Please note only candidates with all of the above will be considered for this role.