Main purpose of the job:
Position within the organisation:
Skills & Experience required:
Duties & Key Responsibilities:
Platform Management & Strategy (40%)
Operational Management (30%)
Development, Testing and Integration (10%)
Data Management (10%)
Staff Management (10%)
As a Solutions Architect, you own the architecture behind some of the most successful sports and entertainment products globally. The Solutions Architects enable their product and client solutions teams to deliver experiences that amaze their customers and make an optimal use of our technology. If you have prior experience as a Solutions Architect within client-facing SaaS environments and want a new challenge, this is a great opportunity for you.
What you’ll be doing:
·As the owner of the solution architecture of our experiences, you will be responsible for scoping optimal solutions using our products and services. This involves meeting with customers, understanding their needs and mapping them to our stack so that our teams can quickly deliver high-quality experiences. You will support our sales team and liaise with product and solutions teams to ensure the solution architecture is fully scoped, coherent and understood by all stakeholders.
·You’ll need to be a great communicator, able to understand and analyse customer needs and explain business requirements to internal teams in a constructive and clear way. Solutions Architects are team players and work especially closely with the Sales Lead as well as Product owners and Executive producers. You will also use these communications skills to empower teams to deliver your architectural vision for the solution and measure its success at regular intervals.
Please apply if:
·You’ve worked as a SaaS Solutions Architect with 3+ years experience
·Multi-year experience architecting and/or delivering mobile web, native iOS and Android apps as well as integrating with third-party tools and services
·Experience working in an Agile development environment with a high-level technical understanding and comfortable in a dev team kick-off and a customer-facing sales call
·Proven and demonstrated skills in solving problems in the digital world
·An appreciation for the value of good processes that align multi-disciplined teams
·A sharp eye for detail and quality
·Data analysis experience a plus, but not a requirement
·You have excellent analytical and technical skills, with client focus and positive, can-do attitude
·You like the idea of working for sports and entertainment organisations and with a passion for live interactivity
Our clients product teams are continually deploying new and update products into our dev, staging and production environments. They aim to make this process as frictionless as possible, without putting stability or security at risk. You will be working closely with the Engineering leadership team to put technology and processes in place to ensure the smooth running of their internal operations.
What you’ll be doing:
Responsible for the smooth running of the company’s cloud-hosted infrastructure
Responsible for the company’s Information Security Management System (ISMS)
Work with company management team to achieve industry certifications, including ISO27001 and Cyber Essentials
Leader of a team of DevOps engineers who manage company infrastructure & security
Advise company management and engineering leadership team on infrastructure and security best practice
Manage and improve processes around deployment, monitoring and alerting
Lead and manage security awareness training programme across the company
Investigate, recommend and procure third party services relating to infrastructure and security
Please apply if:
You are a Systems Administrator / DevOps engineer with at least 10 years experience
You have CISSP certification or an equivalent professional information security qualification
You have experience of management of a cloud-hosted software platform in an AWS environment.
You can inspire, manage and develop a team of experience DevOps engineers
You appreciate the value of good processes, good documentation and effective time and resource planning
You are an experienced engineer with passion and drive, a strong communicator, a planner and an innovative problem solver
You can communicate clearly and effectively with a range of stakeholders across the business, even under stressful conditions
You are calm under pressure, methodical and resilient
What you’ll be doing:
·Collaborate with the Platform Product Manager, Product Design team and Engineering teams to define and implement innovative UX solutions for the Platform
·Plan and conduct user research – translating those findings into design opportunities
·Conceptualise original ideas that bring simplicity and user friendliness to complex design roadblocks
·Lead on the creation of wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas
·Present designs and key milestone deliverables to peers and executive level stakeholders
·Work with an established design system, maintaining best practices and standards
·Assist with asset requirements from the development team
·Mentor junior members of the design team
Please apply if:
·You have at least 5 years of aggregated commercial experience working as a product designer on digital products (web apps/SaaS preferred)
·You can present a portfolio that demonstrates excellence in your craft and shows us your process of translating outcomes into outputs
·You have experience working across multi-disciplinary teams
·You’re able to distil and translate complex requirements into modern, accessible, and inviting experiences
·You have experience driving UX design within an agile team environment
·You have experience in identifying, researching and analysing customer motivations and user behaviour
·You understand core visual design principles
·You know how to design and work within established UX frameworks, design systems and pattern libraries
·You have strong communication, influencing and relationship-building skills
Main Purpose of Job
As a key member of the Coworker Services team, this role focuses on providing a professional and first-class administrative service to the business. This role is directly responsible for all aspects of CWS Administration. Occasional project work is also a requirement of this role. Typical duties will include:
• Maintain and improving the level of service provided
• Supporting the continuous improvement of CWS activities
• Actively contributing to the successful completion of CWS Project or improvement plans
UK travel may be required for this role.
• HR SYSTEMS AND DATA INTEGRITY
• Accurately input and maintain employee information on the HR systems.
• Provide accurate and timely management information and reports.
• Carry out data cleansing as required.
• File maintenance in line with DPA regulations.
• Administer and be the lead on agreed work streams within CWS processes
• Shared responsibility of the CWS Inbox
• Provide a professional first point of contact for coworkers requiring CWS support.
• Provide the CWS Team with admin support as required which may include minute taking at meetings.
• Maintenance of accurate coworker records, in both electronic and paper formats to high quality standard.
• Support the CWS team with adhoc CWS projects as required.
• Maintaining library of standard CWS templates and preparing all correspondence.
KNOWLEDGE & EXPERIENCE
• Previous experience of a high volume administration role is essential for this role
• Excellent IT skills in all Microsoft Office Systems
• Excellent communication skills
• HRIS experience and knowledge
• Security Clearance experience and knowledge is desirable
• CPP or part CIPD qualification preferable
• Experience in IT sector desirable
• Builds and maintains relationships with internal and external customers
• Ability to prioritise and multitask
• Flexible in approach
• Excellent interpersonal skills and the ability to work with all levels of the organisation
• Organised, methodical approach
• Detail conscious
• Confidentiality and integrity are crucial
Partner Manager (Cloud)
Our client are looking for an individual to drive our cloud business within the UK partner management team as they continue to grow its market relevance and serve their customers. Focus on the customer and business outcomes is critical to the success of this role. The Partner Manager is responsible for maintaining internal and external relationships and executing strategies to support cloud business growth.
Knowledge & Experience:
The successful candidate will have a demonstrable track record of successful senior level sales or partner management, consistent high performance and be capable of leading senior engagements within the cloud partners (QBR’s, business alignment) and internally, as well as:
As a core member of the client success team, you will be responsible for developing a deep understanding of business needs and will guide key clients towards value realisation. You will
work closely with some of the best Cisco professionals in the industry, delivering growth for the business, driving retention and expansion of the core Cisco Security portfolio.
The successful applicant will demonstrate confidence and professionalism during client engagements, and will possess the ability to communicate effectively with both technical and
executive stakeholders. Highly motivated, collaborative and driven by enabling business outcomes, you will be committed to proactively delivering measurable value across the client lifecycle.
Responsibilities and Duties
Knowledge, Skills, and Abilities Required
They are looking for someone with a genuine interest in customer success and a passion for
helping clients achieve their goals. Existing knowledge of Cisco or a similar technology partner
is preferred and an understanding of Cisco Security beneficial. They do not require existing
expertise in all areas; however, they do expect applicants to possess the ability and drive to
achieve expertise within the training that will be provided. The skills and abilities required,