Senior Customer Success Manager

  • Witham, UK
  • Post Date: 4th December 2019
  • Applications 0
  • Views 477
Job Overview

Senior Customer Success Manager required.

Our Award Winning Essex Based Client seeks an experienced Senior Success Manager with the following muts have skills and experience:

Minimum of 5 years in a Customer Success Manager role.

Skills and experience:

  • Domain Deep knowledge of the customer experience market, business and technical trends.
  • Understand the differences in CS program engagement for Enterprise, midmarket and SME organisations.
  • Experience of relationship building and management with people in roles from CxO on down.
  • Experience of operating a Customer Success function within a Software as a Service (SaaS) provider.

Specialist Knowledge

Ideally candidates would have some knowledge of message delivery technologies including Exchange email architectures, and standard such as but not limited to SMTP, POP and MIME but this is not essential.

Candidates must have excellent communication skills and be eligible to live and work in the UK without any restrictions.

Please note only candidates with all of the above will be considered for this role.

Please contact Mike Steel on 01494 211006 or for further details.

Job Detail
  • Salary£55k-£65k + bonus + benefits
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