JOB TITLE – RETURNS ADMIN CLERK
DEPARTMENT / SECTION – OFFICE /WAREHOUSE
MAIN JOB RESPONSIBILITIES
Dealing with returns weight vary up to 20 kilos back into the warehouse, checking the goods and advising the customers if they require this to be booked back to stock or to re- ship the goods, raising billing paperwork for all returns back to us.
Raising all necessary Good inwards paperwork for deliveries into the warehouse
Liaising with operations ensuring all deliveries are booked correctly and in time.
Taking photos for stock for customers and emailing if required and ensuring
Helping and supporting others within the dept
KEY RESULTS AREAS
This position will be monitored on the following key results areas
- Time management of daily responsibilities.
- Time keeping (hours 9.00-17.30).
- Ability to manage a wide range of client return requests.
- Handling All Queries Raised
- Ability to Work under pressure
- Team Working Skills
- Good Organisational Skills