Hotel Night Supervisor

247Recruitment
  • Post Date: 20th June 2019
  • Applications 0
  • Views 586
Job Overview

 Duties Include

  • Providing excellent customer service experience with a smile to all our guests on arrival and departure.
  • Covering Reception and assisting the Night Manager in the night auditing process.
  • Maintaining the safety & security of the building and all persons on site, by being alert at all times
  • Assisting with guest enquiries and resolving general complaints
  • Being fully conversant with hotel products and services & assisting where required
  • Covering for the Night Porter on their nights off
  • Attending training & completing e-learning modules to improve your skills and aid your development

 

Benefits

  • Up to £24k + service
  • Live in £200pcm
  • A minimum of 1 years’ experience in a similar role in hospitality
  • Knowledge of Opera PMS
  • Excellent customer care skills
  • Excellent command of the English language both written and oral
  • Ability to work on your own initiative
  • Ability to remain calm and cope well under pressure
  • A passion for hospitality and service with a smile.
  • Flexibility to work any of seven nights on a rota basis as required.
Job Detail
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