Duty Manager

  • Post Date: 17th May 2019
  • Applications 0
  • Views 766
Job Overview

Salary & Benefits:

Up to £30k + Dependant on experience

In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career.

Your benefits will include:

  • Available Local accommodation at a discounted rate
  • Discounted Food and Beverage
  • Earn up to £500 for recommend a friend scheme
  • Monthly recognition programme
  • Free staff meals
  • Discount on Spa treatments & products
  • Social events
  • Employee Assistance Programme

The Role

As a Duty Manager you will be the first point of contact in delivering an individual, personalised guest experience, where the focus is to delight and engage. You will work closely with all departments across the Estate to maximise hotel efficiency and communication to ensure that service delivery across the hotel runs seamlessly.

Naturally as a Duty Manager you will handle various guest situations and incidents, acting as a representative of the management team. You will also form a key part of the hotel response team to ensure all emergency situations are dealt with quickly and efficiently.

The Person

The successful candidate will have proven experience in a Hotel Duty Manager role, gained within a luxury 5* hotel or resort environment. Candidates should have previous experience dealing with a busy operational hotel and be well versed in all aspects of hotel management, law, licencing and H&S legislation.

Your grooming will be immaculate and communication skills exceptional – a fluent level of verbal and written English is essential. You will be highly organised, have excellent time management and problem-solving skills and overall be a naturally positive and inspiring individual.

Job Detail
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