3 Catering Job(s)
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    Hotel Night Supervisor

    @ 247Recruitment Full Time Permanent
    Job Description

     Duties Include

    • Providing excellent customer service experience with a smile to all our guests on arrival and departure.
    • Covering Reception and assisting the Night Manager in the night auditing process.
    • Maintaining the safety & security of the building and all persons on site, by being alert at all times
    • Assisting with guest enquiries and resolving general complaints
    • Being fully conversant with hotel products and services & assisting where required
    • Covering for the Night Porter on their nights off
    • Attending training & completing e-learning modules to improve your skills and aid your development

     

    Benefits

    • Up to £24k + service
    • Live in £200pcm
    • A minimum of 1 years’ experience in a similar role in hospitality
    • Knowledge of Opera PMS
    • Excellent customer care skills
    • Excellent command of the English language both written and oral
    • Ability to work on your own initiative
    • Ability to remain calm and cope well under pressure
    • A passion for hospitality and service with a smile.
    • Flexibility to work any of seven nights on a rota basis as required.
    Slough, UK
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    Duty Manager

    @ 247Recruitment Permanent
    Job Description

    Salary & Benefits:

    Up to £30k + Dependant on experience

    In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career.

    Your benefits will include:

    • Available Local accommodation at a discounted rate
    • Discounted Food and Beverage
    • Earn up to £500 for recommend a friend scheme
    • Monthly recognition programme
    • Free staff meals
    • Discount on Spa treatments & products
    • Social events
    • Employee Assistance Programme

    The Role

    As a Duty Manager you will be the first point of contact in delivering an individual, personalised guest experience, where the focus is to delight and engage. You will work closely with all departments across the Estate to maximise hotel efficiency and communication to ensure that service delivery across the hotel runs seamlessly.

    Naturally as a Duty Manager you will handle various guest situations and incidents, acting as a representative of the management team. You will also form a key part of the hotel response team to ensure all emergency situations are dealt with quickly and efficiently.

    The Person

    The successful candidate will have proven experience in a Hotel Duty Manager role, gained within a luxury 5* hotel or resort environment. Candidates should have previous experience dealing with a busy operational hotel and be well versed in all aspects of hotel management, law, licencing and H&S legislation.

    Your grooming will be immaculate and communication skills exceptional – a fluent level of verbal and written English is essential. You will be highly organised, have excellent time management and problem-solving skills and overall be a naturally positive and inspiring individual.

    Slough, UK
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    Chef de Partie

    @ 247Recruitment Permanent
    Job Description

    £22.000/year + Service

     

    JOB DESCRIPTION

    To ensure the smooth and efficient running of the kitchen during service, and to ensure that all food delivered meets the Sarova standard.

    PROFIT

    1. To ensure the proper storage, labelling and use of food supplies to prevent unnecessary spoilage and to maintain cost control.
    2. To educate all demi-chefs/commis chefs in the importance of wastage and cost control.
    3. To ensure that stock is rotated and controlled within their section of the kitchen
    4. To report and breakages to the Head Chef/Senior Sous Chef/ Junior Sous Chef

    PRODUCT

    1. Ensure that dishes are prepared and cooked following the standards of the SOP Manual
    2. Ensure that dishes are prepared and cooked following the standards of the HACCAP Manual
    3. To be responsible for preparing the mis-en-place for the restaurant
    4. To assist the Head Chef/Senior Sous Chef/Junior Sous Chef with preparation and service of Banqueting food.
    5. To ensure that any guest complaints are communicated to the Head Chef.
    6. Optimise food quality and guest satisfaction
    7. To assist the Head Chef with ordering requirements as and when necessary
    8. To share ideas with the Head Chef for future menus.
    9. To ensure that all kitchen opening and closing procedures are adhered to.
    10. To ensure that the kitchen is kept clean and tidy at all times.
    11. To report any faults to any piece of equipment to the Head Chef
    12. To ensure that the daily, weekly and monthly cleaning tasks are actioned as per the cleaning schedule.

    PEOPLE

    1. To train and develop the junior members of the brigade.
    2. To support your colleagues at all times to ensure teamwork is maintained
    3. To behave in a friendly, and hospitable manner to all guests and staff members
    4. To be flexible with the kitchen rota which is designed to meet the business needs
    5. To be clean and presentable at all times

    PLANNING

    1. To be aware of department and hotel objectives and assist the Head Chef in achieving them.

    GENERAL

    1. Co-operate fully with the Company in maintaining a safe & secure working environment, adhering to all relevant Security, Fire, Health & Safety & Food Safety legislation and procedures.
    2. Be familiar with and ensure that the Company Disciplinary & Grievance procedures are followed at all times.
    3. Participate fully in any training identified as beneficial to you and your role.
    4. Undertake any other reasonable task or responsibility as required by your line manager or a member of senior management in order to meet our business needs.
    Slough, UK